Find quick answers about Kappino.

Kappino is an all-in-one restaurant management platform built to help cafés, restaurants, cloud kitchens, fast food businesses, franchises, and multi-location brands manage POS, orders, inventory, staff, delivery, reporting, and growth from one connected system.

Kappino is built for food businesses that want better control over daily operations, including cafés, bars, restaurants, fast food outlets, cloud kitchens, franchises, and restaurant chains .

Restaurants often use separate tools for POS, orders, kitchen work, inventory, staff, delivery, and reporting. Kappino brings these workflows into one platform, helping teams reduce manual work, avoid confusion, and make faster business decisions.

Yes. A single café can use Kappino to manage daily operations, while a growing restaurant group can use it for multi-location visibility, central reporting, menu control, inventory tracking, staff workflows, and franchise-ready operations.

Kappino includes POS, Order Management, Kitchen Display, Menu Management, Tables & Reservations with an online booking page, a QR Menu with online ordering, Inventory and AI Inventory, Suppliers, Waste Management, Expenses, Staff Management and AI Shift Planner, Delivery Rider Management, CRM & Loyalty, Email and Social Media Marketing, a WhatsApp AI Order Taker, Reports and AI Forecasting, Pino AI Copilot, and Multi-Branch Control. Available features depend on your plan.

Yes. Kappino includes POS and order management for dine-in, counter, takeaway, and delivery orders. Restaurants can manage billing, menu items, order status, kitchen preparation, and checkout from one connected flow, including held tickets, split bills, and emailed or printed receipts.

Yes. Each branch gets its own online booking page and QR code, shown in English, Italian, German, French, or Spanish. You set service periods, party size limits, slot length, lead time, and how far ahead guests can book; bookings arrive as pending for your staff to confirm, and guests who leave an email address are told when their booking is received, confirmed, or cancelled.

Yes. Install the Kappino Connect plugin on your WordPress/WooCommerce site, and website orders arrive in Kappino in real time, flagged as website orders on your live Orders board. You can also connect a Shopify store and create scoped API keys for other tools.

Kappino helps restaurants track stock consumption, low-stock needs, ingredients, waste, restaurant expenses, and inventory movement. This gives managers better visibility into stock control and food cost decisions.

Yes. Kappino supports staff accounts and role-based access, so restaurant managers can give managers, cashiers, kitchen teams, and delivery staff the right level of access based on their responsibilities.

Yes. Kappino can help cafés and coffee shops manage quick orders, counter sales, customer flow, stock items, staff tasks, regular customers, and daily reporting in a simple restaurant management system.

Fast food restaurants can use Kappino to speed up POS billing, order queues, kitchen preparation, takeaway and delivery workflows, inventory needs, staff coordination, and performance reporting during busy service hours.

Yes. Cloud kitchens can use Kappino to manage delivery-focused orders, kitchen status, inventory consumption, preparation speed, rider handoff, and reporting from one dashboard. If you run several virtual brands, you can set each one up as its own branch.

Yes. Kappino is suitable for franchises and restaurant chains that need central control across locations, including branch performance, menu consistency, inventory visibility, staff roles, reports, and operating standards.

Kappino's AI tools include Pino AI Copilot, a chat assistant that answers questions about your sales, orders, stock, staff, and customers; AI Inventory Management with invoice scanning; AI Staff Shift Planner; AI Sales Forecasting; AI Smart Item Pricing; and a WhatsApp AI order taker. Available tools depend on your plan.

AI inventory management reads your supplier invoices from photos, PDFs, spreadsheets, and Italian FatturaPA e-invoices, then puts the lines in a review queue before they update your stock. It also highlights low-stock risks, price changes, overstock, and items close to expiry, and suggests what to restock based on real consumption.

Yes. Kappino’s AI sales forecasting can help restaurant managers understand demand patterns, prepare for busy periods, plan staffing needs, and make more informed inventory decisions.

Kappino can support smart pricing insights by helping restaurants review item performance, demand, cost trends, and sales activity, making it easier to adjust menu prices with better data.

Yes. Connect your Facebook and Instagram accounts to schedule and publish posts, carousels, and Reels, including bulk scheduling. A shared comment queue suggests AI replies that you edit before sending, and you can view Facebook and Instagram insights and reply to Google Business Profile reviews.

You can book a Kappino demo by contacting the team through the website. Share your restaurant type, number of locations, and the features you want to explore so the demo can match your business needs.

Yes. You can request pricing guidance based on your restaurant type, number of locations, required features, team size, and operational needs.

Before a demo, prepare your restaurant type, number of locations, current tools, main challenges, and the workflows you want to improve, such as POS, inventory, staff, orders, delivery, reporting, or franchise control.

Yes. Kappino's Quick Setup wizard guides you through the first setup, and the team can help you choose the right setup for your operations, organize workflows, and define staff roles.

The Quick Setup wizard takes you through nine steps: language and country, business details, branches, menu, suppliers, inventory, tables, riders, and staff. CSV templates let you bulk-import your menu, stock, tables, riders, and staff, you can invite your team by email as you go, and you can pause and pick up where you left off.

Yes. Every new Kappino account includes a 14-day free trial, so you can set up your menu and try the platform with your own team before choosing a plan.

Yes. Kappino is cloud-based, so owners and managers can check live orders, sales, and stock from anywhere, and there is nothing to install. Because it runs online, it needs an internet connection; a desktop app with offline mode is in development.

Yes. Staff can sign in from a browser on an iPad, Android tablet, Windows PC, or Mac, or from the Kappino app on iOS and Android. Role-based access means each person only sees the tools for their job, such as POS, kitchen orders, delivery, inventory, or reporting.

Kappino runs in the browser on iPads, Android tablets, Windows PCs and Macs, so you can use the hardware you already have. Receipts and kitchen tickets print on standard 80 mm printers. A desktop app with offline mode is in development.

Yes. The Kappino app for restaurant owners and teams is available on the App Store and Google Play. Delivery riders use the separate Kappino Rider app, also on both stores, to receive deliveries, share their location, mark orders collected and delivered, add a proof-of-delivery photo, and chat with the restaurant.

The Kappino staff app, emails, and notifications are available in English, Italian, German, French, and Spanish. Your guest QR menu and online booking page show their labels in those five languages, and AI menu translation lets staff read dish details in their own language.

Kappino organizes access through staff accounts and a roles and permissions matrix covering 30 modules, so each team member can only use the areas that match their responsibilities. Admins can also review signed-in devices and sessions and sign them out, and key actions are kept in an audit trail.

You can contact the Kappino team through the website for product questions, demo requests, setup guidance, support needs, or help choosing the right features for your restaurant business.

Restaurant management software is a digital system that helps restaurants manage daily operations such as POS, orders, tables, kitchen workflows, inventory, staff, delivery, reports, and location performance . Kappino brings these important workflows together in one connected restaurant management platform.

A growing restaurant should look for management software that connects sales, orders, kitchen operations, inventory, staff, delivery, reporting, and multi-location control. Kappino is built for restaurants that want one clean system instead of managing operations through separate tools.

Restaurants need an all-in-one system because separate tools can create duplicate work, missing information, slow reporting, and confusion between front-of-house, kitchen, inventory, and management teams. Kappino helps restaurants bring these operations together for better visibility and control.

Yes. Restaurant management software can reduce manual work by connecting order flow, inventory updates, staff activity, delivery status, and reporting. Kappino helps restaurant teams spend less time switching between tools and more time serving customers.