The smart restaurant POS system built for European hospitality. Kappino connects your front-of-house, kitchen, and back-office into one fast, cloud-based platform.
A restaurant point-of-sale (POS) system is the operational hub of your venue, far more than a billing tool. A modern restaurant ePOS connects order management, kitchen communication, table management, payment recording, staff access, and business reporting into one unified restaurant platform.
As a complete POS system for restaurants, Kappino brings nine integrated capabilities covering every part of your service, from the moment a guest walks in to the moment they walk out.
Generate itemised bills in one tap with VAT-inclusive prices, the cover charge and percentage or fixed discounts applied for you, with no manual calculations.
Use Send to kitchen to fire the order to the kitchen display or printer without taking payment, with extras, removed ingredients, notes and the guest's seat.
Kappino runs in the browser on iPad, Android tablets, Windows PCs and Macs, and the Kappino app is on the App Store and Google Play. Take orders at the table on a tablet and pick up held tickets on any terminal. A desktop app with offline mode is in development.
Real-time dashboards showing revenue, covers, average spend, and best-selling items, updated with every transaction.
Visual floor plan with live table status, seat counts and reservation linking. Book several tables together as one reservation, and split the bill by guest or by item.
Record cash, card, QR code, mobile wallet or online payments, with tendered amount and change for cash. Kappino works alongside your existing card terminal. Split bills between guests or payment methods with ease.
Hold a ticket and resume it later on any terminal. Edit an order after it has gone to the kitchen, and only the new lines are sent, while dishes already cooking stay as they are.
Give every team member the right access with a roles and permissions matrix, limit users to the branches they work in, and sign out lost or shared devices from device and session management.
Link incoming reservations to specific tables and floors. View all bookings in a single timeline with guest details and notes.
Every transaction processed through Kappino's restaurant POS system feeds real-time business intelligence on sales trends, channels and best-sellers, so you can make faster, better-informed decisions across your operation.
See which dishes drive the most revenue and which are underperforming, by service, day, or period.
Compare dine-in, counter, takeaway and delivery revenue, and track your average check per cover as the service goes on.
Understand your busiest periods so you can staff optimally, reduce wait times, and serve more covers.
Predict future sales from your own history, with public holidays and seasonality taken into account and an honest confidence badge on every forecast.
Operating across Europe means navigating some of the world’s most stringent data protection requirements. Our platform makes compliance straightforward, not an afterthought.
Kappino helps restaurants handle data, tax rules, and multi-location reporting with a system designed for European hospitality.
Guest and transaction data are stored on Swiss-hosted infrastructure, with roles, an audit trail and data export and deletion tools that help you meet your GDPR obligations.
Menu prices are VAT-inclusive. Each dish carries its rate for dine-in and counter and its rate for takeaway and delivery, one bill can carry several rates, and every receipt shows a per-rate VAT breakdown.
Switch between branches or view them all together, with per-branch KPIs for franchises and hospitality groups.
Kappino supports country-specific fiscal requirements, such as TSE-signed receipts under the KassenSichV in Germany and electronic receipts through a registratore telematico (RT) in Italy. Our team confirms the right fiscal setup for your country during onboarding.
No paper tickets. No manual reconciliation. Kappino's restaurant POS software connects every order and payment, from the moment a guest orders to the moment it lands in your reports, in one continuous, automated workflow.
Staff take the order on a tablet, PC or Mac for dine-in, counter, takeaway or delivery. Kappino's order management system logs every item, extra, removed ingredient, note and seat the moment it's entered.
Send to kitchen fires the order to the kitchen display or printer as a digital Kitchen Order Ticket (KOT), complete with extras, removals, notes and the preparation order for each line.
Kappino generates an itemised bill in one tap, applying the correct VAT rate by dish and order type, the cover charge and any discount, with VAT-inclusive prices and a VAT breakdown on the receipt.
Guests pay by cash, card, QR code or digital wallet on your existing terminal, and Kappino records the method, tender and change. Split the bill equally, by item or by hand on dine-in, counter and takeaway orders.
The moment payment is taken, it updates every screen and your live sales dashboard: revenue, average check and best-sellers. Loyalty points are added to the guest's account at checkout.
The details that keep a busy service moving are already in the POS, so your team spends less time fixing orders and more time with guests.
Switch between dine-in, counter, takeaway and delivery from the top of the screen. Counter orders need no table and no guest details, and they get their own line in your revenue reports.
Assign the guest's chair, add extras, remove or swap ingredients, add notes per dish, and number lines so the kitchen knows what to make first.
Customer autocomplete fills in returning guests. Takeaway orders carry a pickup time, and delivery addresses are found with address search and a map pin.
Set a cover charge (coperto) per dine-in guest. It is left off takeaway and delivery orders automatically.
Print 80 mm receipts with a VAT summary, print a pre-bill for the table or each split account, or email the receipt straight from the payment screen.
Split equally, by item or by hand, and collect each share separately on dine-in, counter and takeaway orders.
A side-by-side look at how a connected, cloud-based restaurant POS compares to legacy on-premise systems still common across European hospitality.
| Capability | Traditional POS | Kappino Cloud POS |
|---|---|---|
| Setup & hardware | Fixed terminal, on-site install | Runs in the browser on tablets, PCs & Macs |
| Changes after sending | Reprint or verbal hand-off | Edit the order, only new lines go to the kitchen |
| Kitchen order tickets | Paper tickets or add-on module | Instant digital KOT with modifiers |
| Multi-branch reporting | Manual reconciliation per site | Centralised, real-time reporting |
| VAT & tax rules | Single-rate, manual updates | VAT by order type, per dish, auto-applied |
| Data protection (GDPR) | Depends on the vendor and hosting | Swiss-hosted core platform, with export and deletion tools |
| Staff access | Separate system required | Built-in roles, permissions & device sessions |
| Software updates | Manual, on-premise patching | Automatic, nothing to install |
From independent restaurants to large multi-location operators across Europe, Kappino POS is built to scale with you.
Choose the package that fits your restaurant operations and business needs.
Essential tools for small restaurants, cafés, and single-location businesses.
€99/ month
What's included:
Most popular plan
Advanced operational tools for growing restaurants.
€199/ month
What's included:
Advanced tools for multi-branch operations, integrations, loyalty, and AI.
€399/ month
What's included:
Prices are for business customers and exclude VAT and other applicable taxes, which are shown on your invoice. Prices per month. Final pricing may vary depending on setup, integrations, support requirements and business needs. Not sure which plan fits? Book a personalised demo
POS, orders, kitchen flow, inventory, reporting and AI tools built for modern restaurant operations.
