Features

Multi-Branch Restaurant Management to Control & Scale Your Business

Kappino gives European restaurant chains, franchises, and food groups a single, cloud-based system to manage menus, staff, inventory, and performance across every outlet — in real time.

Branches
Branches

What is Multi-Branch Restaurant Management Software?

A centralised platform that replaces the chaos of separate POS terminals, spreadsheets, and disconnected tools with one unified system — covering menus, staff, inventory, sales, and reporting across every location you operate.

With Kappino, restaurant groups can manage every branch from one connected dashboard instead of switching between different systems for each outlet. It gives head office clear visibility while still allowing each branch to run day-to-day operations smoothly.

Whether you operate a growing restaurant chain, a franchise network, or a multi-location food business, Kappino helps keep your locations aligned with centralised control, real-time reporting, and data handling that supports your GDPR obligations.

What Managing Multiple Locations Without the Right System Actually Costs You

Before you can appreciate what Kappino solves, it’s worth naming the problems that are already costing you.

Inconsistent Guest Experience

When each branch operates independently — with different menus, pricing, and promotions — the customer visiting multiple branches gets a completely different experience. That inconsistency weakens the brand trust you’ve worked hard to build.

  • different menus
  • pricing gaps
  • brand inconsistency

Inventory Blind Spots

Without real-time cross-branch visibility, overstocking at one outlet and understocking at another becomes routine — leading to unnecessary food waste and missed revenue, two of the biggest margin killers in European food service.

  • overstocking
  • understocking
  • food waste

Decision-Making Delays

When branch-level data lives in siloed spreadsheets and local POS reports, you’re always working with yesterday’s information. Strategic decisions slow down, and by the time an operational issue surfaces, it’s already cost you.

  • siloed data
  • slow reporting
  • late decisions

Cash Flow Complexity

Consolidating financials, tracking branch-level profitability, and keeping VAT records straight for every site is nearly impossible without a system designed for it.

  • VAT reporting
  • branch profitability
  • cash flow control

Kappino Unifies Everything Across Every Location

Kappino brings all branches together into a single connected ecosystem. With a single login, restaurant owners and managers can switch between branches or view all of them together — sales, inventory, staff activity, menus, and performance reports.

Each branch keeps its own menu, prices and floor plan, so every location can serve its own market while you keep the full picture. Inventory is tracked in real time, stock can move between branches with approved transfers, and low-stock alerts help reduce waste, prevent shortages, and improve purchasing decisions.

  • Single login for your entire restaurant network
  • Switch between branches or view all branches together
  • Real-time inventory tracking with low-stock email alerts
  • Live reporting for faster, smarter business decisions

Everything You Need to Run a Multi-Location Restaurant

Integrated capabilities that give you complete oversight and operational control — without the complexity of stitching together separate tools.

Centralised Dashboard

Every branch on one screen with today's revenue and orders, occupied tables and active staff, plus per-branch KPIs across your network.

Branch Analytics

Sales, peak hours and best-sellers for each branch, a real-profit view that compares branches, and Pino AI to compare branches in plain language.

Role-Based Access (RBAC)

A roles and permissions matrix across 30 modules for owners, managers, staff and any custom roles you create, with each user limited to the branches they work in.

Branch Menus

Give each branch its own menu and prices, switch menus by time of day with scheduled menus, and import a new branch's menu from a CSV file.

Inventory Management

Stock levels per branch, transfers between branches with approval, low-stock email alerts, and waste tracking by reason to reduce margin loss.

Staff Management

Manage staff directories, roles, the weekly schedule grid, leave requests and labour cost as a share of sales for each branch.

Inventory Transfers

Move stock from one branch to another. A manager approves the transfer and the stock moves in one step, with the item created at the destination if it is missing.

Device & Session Security

See every active session, sign out a single device or all of them, and keep a full audit trail of changes.

The Right People Seeing the Right Data

Security and accountability are non-negotiable in any multi-branch environment. Kappino's roles and permissions matrix lets you set None, View, Edit or Full access to each of 30 modules, for each role, and decide which branches each user can open.

Start from the Admin, Manager and Staff roles, or create custom roles of your own — so every person can access only the tools and data they actually need.

Level 1 — Full Access

Owner / Admin Full access to all branches, all financial data, all reports, and all configuration settings. Typically reserved for the business owner or a senior operations director.

Level 2 — Custom Roles

Custom roles Create roles that match how your business works, set exactly which modules they can view or edit, and give each user access to only the branches they look after.

Level 3 — Branch

Branch Manager Full operational access to their location — orders, staff, inventory, and sales. Non-admin users stay pinned to the branches they have been given and cannot open the others.

Level 4 — Staff

Kitchen Staff Role-specific access to only the tools they need — order queues, kitchen display, tables — without exposure to sensitive business data.

Built for Every Restaurant Format Across Europe

From fast food chains to fine dining groups, Kappino adapts to the operational demands of your specific restaurant type.

Restaurant Chains

Brand consistency across your full estate, with each branch manager working only in their own location.

  • Central view across all branches
  • Branch access set per user
  • Consistent roles, permissions and operational standards

Quick-Service Restaurants

Real-time stock alerts and rapid menu updates keep high-volume locations running smoothly.

  • Fast menu updates, with items paused or resumed in one tap
  • Real-time stock alerts for busy service windows
  • High-volume operational control for quick-service teams

Cafe & Coffee Chains

Morning rush staffing, menu control, and location-level performance tracking across all sites.

  • Plan staffing around peak morning rush periods
  • Manage each cafe location's menu and prices
  • Track location-level sales and team performance

Franchise Networks

Franchisor oversight without franchisee micromanagement. RBAC keeps data private between partners.

  • Franchisor visibility without daily micromanagement
  • Role-based access control for each franchise partner
  • Private branch data with central oversight where needed

Cloud Kitchens

Several kitchens or concepts, each with its own menu, run from one operational centre in a single Kappino account.

  • Run each kitchen or concept as its own branch
  • Give each one its own menu without disconnected tools
  • Centralise kitchen operations, stock, and reporting

Bakeries & Food Brands

Seasonal availability, location-specific items, and unified brand reporting across your network.

  • Switch seasonal menus automatically with scheduled menus
  • Support location-specific items across branches
  • Unify reporting for every bakery or food brand location

Unified

Centralised Control

Across all branches with one unified system and one source of truth.

Real-time

Live Data Across Every Outlet

See operational activity, sales, and updates instantly across all locations.

GDPR

Privacy by Design

Built for European operators: role-based access, encrypted third-party tokens, an audit trail, data export and account deletion, with the core platform hosted in Switzerland.

Scalable

Multi-location Growth

Add and manage branches as your restaurant operation grows.

Kappino packages

Simple pricing for every restaurant stage.

Choose the package that fits your restaurant operations and business needs.

Starter

Essential tools for small restaurants, cafés, and single-location businesses.

€99/ month

What's included:

  • POS Terminal
  • Main Branch only
  • Order Management
  • Kitchen Management
  • Inventory & Supplier Management
  • Tables & Reservation
  • Menu Management
  • 3 Staff Accounts
  • Help Centre Support
Select plan

Professional

Advanced tools for multi-branch operations, integrations, loyalty, and AI.

€399/ month

What's included:

  • All Growth plan features
  • Loyalty & Customer Management
  • AI Sales Forecasting
  • WordPress & Shopify Website Integration
  • AI Item Smart Pricing
  • Social Media Management
  • Email Marketing
  • Extra branches: 1–5 at €139 each/month
  • 6+ branches at €99 each/month
  • Priority Help Centre Support + Instant Email Support
Select plan

Prices are for business customers and exclude VAT and other applicable taxes, which are shown on your invoice. Prices per month. Final pricing may vary depending on setup, integrations, support requirements and business needs. Not sure which plan fits? Book a personalised demo

Frequently Asked Questions

These common questions explain how Multi-Branch Restaurant Management works within Kappino.

Can each branch manager see only their own location?
Yes. In Kappino you choose which branches each user can access. Branch managers and staff stay pinned to their own locations, while the owner or admin can see the whole network or any single branch.
Can I set different menus and prices per branch?
Yes. Each branch has its own menu items and prices, so you can add location-specific dishes and use scheduled menus for seasonal, format-based or regional variations. To start a new branch quickly, import its menu from a CSV file.
Does Kappino support GDPR compliance for European operators?
Yes. Kappino gives you tools that support your GDPR obligations, and data protection is a core design principle — not an add-on. Access is controlled by role and branch, third-party tokens are encrypted, changes are recorded in an audit trail, and owners can export their data or delete their account at any time.
How quickly can I add a new branch?
Adding a location is quick. Create the branch, pin it on the map, import its menu from a CSV file, set up staff roles and branch access, and the branch is live in the system — ready to start trading.
Does Kappino work for franchise operators with separate owners per branch?
Yes. Kappino suits franchise networks. Branch access and role permissions keep each franchisee's data private while giving the franchisor network-level visibility and performance reporting.
Kappino Restaurant OS

Run your restaurant from one connected workspace.

POS, orders, kitchen flow, inventory, reporting and AI tools built for modern restaurant operations.